Terms & Conditions

Payment terms for 1 day trips

A booking will be confirmed only on acceptance of all the rules and the contents of this disclaimer by the purchaser.

No Payment will be made until day of the trip. Payment will only be taken from the card if the client cancels the trip within the timeframe specified under the cancellation policy. As mentioned, no payment will be taken if the operator cancels the trip due to bad weather.

Cancellation Policy – Cancellation fee if cancelled:

  • 72-48 hours before the time of departure – 25% of the fee
  • 48-24 hours before the time of departure – 50% of the fee
  • Less than 24 hours before the time of departure or “no show” – 100% of the fee.

If you wish to reschedule a trip, this must be done by 12 noon on the day prior to your dive. Should you not do so by such time, you will be held liable for the full cost of the dive on the following day.

Payment terms for adventure & package tours

A 50% deposit will be debited from your credit card once the quotation and itinerary has been finalised and approved via e-mail. The balance will be payable/charged four weeks prior to your tour start date.

Cancellation Policy:

  • 2 to 4 weeks prior to the tour start date: 50% of the total
  • 1 to 2 weeks prior to the tour start date: 100% of the total

I accept the above cancellation and rescheduling policy and agree to my credit card being debited accordingly, provided that my credit card will not be debited before cancellation or “no show”, whichever is applicable.

Legal implications

I understand and accept that Sharkcagediving.co.za acts herein merely as a facilitator and that it accepts no responsibility and incurs no liability whatsoever for the activities, actions or omissions of the operator of the events booked for through this website. I agree that I shall have no claim of any nature whatsoever against Sharkcagediving.co.za for any loss, inconvenience, damage, injury or the like suffered as a result of this booking or the event booked for.

Participation of minors

Participation by the under-18 age group can be done only under the authority of a legal guardian. Sharkcagediving.co.za has the right to refuse participation and/or cancel any ticket should this not be complied with.

Declaration by purchaser

I, the client booking the trip hereby declare that I have read and accept unconditionally the rules and contents of this disclaimer and are aware that participation is at my/our own risk.

Shark sightings

We generally have shark sightings through the year, however, please bear in mind that sightings of wild animals can never be guaranteed. In the unfortunate event that no sharks were sighted during your trip, we do not offer refunds but we will provide you with a non-transferable voucher (valid for two years) allowing you to join us for another trip free of charge on a date of your choice (dependent on availability).